Privacy Policy
Last updated: October 16, 2026
1. Introduction
Site48 (“we”, “us”, or “our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
- Contact information: name, email address, phone number, business name and billing address.
- Project information: content, images, brand assets, preferences and other materials you provide for your website build.
- Usage data: IP address, browser type, device information, pages visited and interactions with our site.
- Payment information: handled securely by our payment processor; we do not store full card details on our servers.
3. How We Use Your Information
We use your information to:
- Provide, operate and maintain our website and services.
- Communicate with you about your project, account and support requests.
- Process payments and send invoices.
- Improve our services, security and user experience.
- Comply with legal obligations and enforce our terms.
4. How We Share Your Information
We do not sell your personal information. We may share data with trusted service providers who help us operate our business, such as hosting, payment processing, email delivery and analytics. These providers are contractually obligated to protect your data and use it only for the services they provide to us.
5. Data Security
We implement reasonable administrative, technical and physical safeguards to protect your information. This includes encrypted connections, access controls, row-level security in our database and regular security reviews. No method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to provide our services, maintain your account, resolve disputes and comply with legal obligations. Project files may be retained according to our storage and backup policies.
7. Your Rights
Depending on your location, you may have rights to access, correct, delete or restrict the use of your personal information. To exercise these rights, contact us at hello@site48.com.
8. Cookies and Tracking
We may use cookies and similar technologies to understand how visitors use our site and to improve functionality. You can control cookies through your browser settings.
9. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Continued use of our services after changes means you accept the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at hello@site48.com.